In the event that you've ever had a website hosting account in the past or you have dealt with any kind of online service, you're probably well aware from personal experience that for a lot of things it's better to speak with a live person over the phone rather than exchange tickets or e-mail messages. If you want to know more about a specific service before you buy it or if something small-scale should be made, for instance, it is easier and quicker to get it done live. If you're given the option to get in touch with representatives over the phone, it's also very likely that you are using the services of an actual web hosting provider, not just a reseller. The type of support that you can get by phone varies between different companies - from common issues to experienced technical support. Usually most suppliers will offer you pre-sales assistance and first level phone support, while more complicated tech issues are managed via electronic mail and / or tickets.

Phone Support in Website Hosting

In case you choose to obtain one of our Linux website hosting, you'll be able to get in touch with our customer support team over the telephone for 14 hrs per day. We can help you choose the most suitable plan for your web sites as we believe that it's better to discuss these issues with a live person. If you already own an account, we are able to assist you with your sales/billing questions and general issues, even with some tech problems which don't require too much time or escalation to an administrator as it'll be more convenient to open a ticket for time-consuming matters in order to have all the correspondence in a single place. We have telephone numbers in the United States, the UK and Australia, so you will be able to call the one you prefer and talk to one of our agents.

Phone Support in Semi-dedicated Hosting

We provide live telephone support 14 hrs daily as a part of the support services for each semi-dedicated server plan that we provide. As some issues are more difficult and time-consuming, you'll need to open a support ticket if you experience such a problem, but for all the general, billing or small-scale technical issues you can always give us a call and we'll help you quickly to save you the time you will have to spend on opening a support ticket. Even if you do not have an account yet, you will be able to find out if you can host your sites on our advanced cloud platform or you'll be able to receive any other general information about our semi-dedicated services. We have local numbers in the USA, Great Britain and Australia as well as a global number, so that you'll be able to call the one that is closer to your region.