A live chat is a real-time method of communication between a hosting supplier's support crew and its clients. It is an efficient way to get some info about the hosting services or have some problem resolved because you are talking to a live representative. The advantages of using a live chat service rather than calling or opening a trouble ticket are the low possibility of errors any time you exchange info such as usernames or domain names, the quicker response time since the communication is real-time and the fact that you don't have to stay on the chat all the time - you're able to do another thing while the agent examines the issue in question. What's more, you will be able to be a part of a live chat room from any computer that is connected to the Internet, avoiding the telephone charges that you will have to pay if you are calling to another country.

Live Chat Support in Website Hosting

We supply a live chat support service for all Linux website hosting that we offer and we will help you with almost everything live. In case you do not have an account with us yet, we can give you more info about the plans in order to help you to pick the most suitable package. If you are an existing customer, we can help you with any general or billing issue as well as with various common technical issues, for instance an email address installation in a desktop email client. If you cannot call us for whatever reason or you are in a country where we do not have a local telephone number, the live chat will be the best choice to contact us. Certainly, some situations require more time to examine and test, so you will have to open a ticket to our technicians, still, we will save you time and help you with various issues on the chat.

Live Chat Support in Semi-dedicated Hosting

We provide live chat support that is designed for all of our potential and present clients. In case you are searching for a new web hosting account, you can chat in real time to one of our agents and get more info about our Linux semi-dedicated services in order to choose the best package for your web sites. In case you already have an account with us, we will assist you in a timely manner with billing, general and first-level technicalissues. Even though in certain cases you may have to open a ticket as there're problems that cannot be resolved on the live chat, we will help you with numerous standard jobs, for example setting up an e-mail account in an email client or forwarding one domain to another. This way, you will get quick support and you'll save a long time.