Despite the fact that the web hosting service provided by the different companies is practically identical, each provider has got a personalized platform with its own tweaks and ways to perform given things. That is the reason why, a vast knowledge base would be truly useful both for people with zero prior experience and for technically advanced users who will ultimately find out how given procedures are done, but will waste time in the process. The purpose of such a knowledge base is to make the service quick and easy to use, sparing users time and efforts. The result is gladder clients, as they can swiftly find the info they are seeking, and substantially less work for the client support team, because typically the vast majority of the inquiries and problems that clients have are already included in the knowledge base. In case the articles are well-written and cover more things, you’ll be able to find out more not only about your account, but also about the hosting service as a whole.

Extensive Online Documentation in Website Hosting

If you buy a website hosting plan from us, you’ll receive access to our exhaustive online help documentation where you will find information on pretty much everything connected to our web hosting plans. The topics cover anything from how to create an e-mail address on your hand phone, to how to do different things using an .htaccess config file. The articles themselves are written in a simple-to-grasp fashion and feature elaborate guides on how to carry out a certain task inside your Hepsia hosting Control Panel. You can also find information that’s not related directly to Hepsia, for instance one that concerns software apps on your desktop computer. The whole list of articles will be located in the Help section of the Control Panel, but the ones that are dedicated to a certain Control Panel section can be accessed on the spot. Given the fact that we have covered as many topics as possible, you will be able to find out practically everything related to your account.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated services include exhaustive online help documentation where you will find information on all the features that our in-house created Hepsia Control Panel comes with, as well as solutions to various questions and complications that you could bump into. All setup guides offer in-depth explanations, which is the reason why you will not need to worry about omitting something in case you want to export a MySQL database, for example. The troubleshooting articles include different probable reasons for certain issues and the solution for each of them, so if you are unable to send email messages although you have the correct settings, for instance, you can swiftly see what the reason for this might be and correct the problem with a few clicks in your mail client. As Hepsia offers quite a lot of features, you will be able to find related articles in every section. In case you desire to look through all help articles, click on the Help link, which is located in the top right corner of the window.